Digital Workforce Services Plc announces a contract extension and expansion with Portsmouth Hospitals University NHS Trust
Press release 20 November 2025
Our partnership with Portsmouth Hospitals University (PHU) NHS Trust continues to strengthen through a new three-year agreement, under which Digital Workforce Services will continue to deliver and expand intelligent automation services in collaboration with the Trust and our partner PSTG Ltd.
This reflects the strong collaboration and trusted relationship we’ve built together since their automation journey began. We’re pleased to have supported PHU along the way, responding to their evolving automation capability and requirements, and adapting our role to align with the development of their exceptional in-house expertise.
The new agreement includes an extension of services for a further three years, and importantly, the introduction of new BPA (Business Process Automation), Orchestration, and IDP (Intelligent Document Processing) capabilities, along with a new 24/7 Incident Management Service – all designed to strengthen operational resilience and support the Trust’s roadmap toward agentic automation solutions that can act intelligently, adapt dynamically, and further amplify the impact of digital workers across care pathways.
We’re incredibly proud to continue this partnership – one built on collaboration, trust, and shared ambition – as we work together to deliver innovation, transformation, and better outcomes for staff and patients across the NHS.
Chris Price, Healthcare Business Development Director, Digital Workforce Services Plc:
“From day one, this has been a true partnership – sharing knowledge and building sustainable automation capability that delivers lasting value for the NHS.”
Enzo Daniele, Managing Director, PSTG Ltd:
“We’re proud to continue innovating with Portsmouth Hospitals University NHS Trust, ensuring automation delivers measurable benefits for staff and patients.”
For further information, please contact:
Christopher Price, Business Development Director, Healthcare UK & Ireland, Digital Workforce Servics Plc christopher.price@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions. With the Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience. More than 200 large customers use our services to drive the transformation of work through automation and Agentic AI. Digital Workforce has particularly strong experience in healthcare, automating care pathways across clinical and administrative workflows to reduce burden, enhance patient safety, and return time to patient care. Following the acquisition of e18 Innovation, the company has further strengthened its position in the UK healthcare pathway automation. We focus on repeatable, outcome-based use cases, and we operate with high integrity and close customer collaboration. Founded in 2015, Digital Workforce employs more than 200 automation professionals in the US, UK, Ireland, and Northern and Central Europe. Our vision: Transforming Work – Beyond Productivity. https://digitalworkforce.com
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