SmartThings Analytics: Product Usage Insights

SmartThings Analytics: Product Usage Insights

Engagement Data to Guide Product Development (Updated Oct 2025) What is SmartThings Analytics? SmartThings Analytics is an exclusive tool available to Works with SmartThings partners, designed to give you clear visibility into how customers use your certified products in SmartThings — all with PII-safe, real-world engagement data. View key metrics like the number of registered […]

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Samsung Electronics Strengthens AI Home Experience with the Aeotec Smart Home Hub 2

Samsung Electronics Strengthens AI Home Experience with the Aeotec Smart Home Hub 2

Smaller, faster, and more versatile, the new Samsung SmartThings hub strengthens connectivity for the world’s most advanced smart home ecosystem. September 2, 2025 – Samsung Electronics today announced the release of the Aeotec Smart Home Hub 2, the most advanced and compact smart home hub to date. Coming soon to Samsung.com, the hub is designed […]

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Automating Certificate Management for Citrix FAS with AppViewX AVX ONE

Automating Certificate Management for Citrix FAS with AppViewX AVX ONE

AppViewX and Citrix Joint Solution

Automating Certificate Management for Citrix FAS with AppViewX AVX ONE

Securing user and machine identities while enabling seamless authentication is critical, especially for organizations operating across hybrid, multi-cloud infrastructures. The Citrix Federated Authentication Service (FAS) plays a central role in this process, acting as a privileged service that integrates with Active Directory Certificate Services (AD CS) or federated identity providers, such as ADFS or SAML, to issue certificates for users dynamically. These certificates enable users to log in to Citrix StoreFront, XenApp, and XenDesktop virtual environments as if they were using physical smart cards.

FAS has become an essential component for securing access to Virtual Desktop Infrastructure (VDI) and Virtual Delivery Agents (VDAs) by enabling strong, certificate-based authentication without the complexity of managing physical tokens.

However, as organizations scale their Citrix environments, managing certificates across hundreds or thousands of users becomes overwhelming. Manual processes create risk, complexity, and administrative overhead. AppViewX addresses these challenges through automated certificate lifecycle management, ensuring authentication across Citrix environments remains secure, reliable, and fully policy-compliant at scale.

The following diagram illustrates how Citrix FAS integrates with a Certificate Authority (CA) to provide services to StoreFront, XenApp, and XenDesktop Virtual Delivery Agents (VDAs).

Certificate Lifecycle Management (CLM) Challenges in Citrix FAS Environments

As organizations scale their Virtual Delivery Agent (VDA) environments, the number of certificates grows rapidly, and with it, operational and security challenges.

  • Managing Certificate Lifecycles: In large Citrix deployments, thousands of user and machine certificates need to be issued, renewed, and revoked on time. Doing this manually is slow, error-prone, and resource-intensive, increasing the risk of unexpected expirations that can block access to virtual desktops and apps.
  • Ensuring Compliance: Organizations must meet stringent security standards and regulatory mandates for encryption, certificate usage, and PKI practices. Without a centralized system, ensuring compliance across multiple CAs, certificate templates, and environments becomes complex.
  • Scaling Across Platforms: Modern VDI deployments often span on-premises, cloud, and hybrid environments, with a mix of Windows and Linux VDAs. A single, unified CLM system is essential to manage certificates consistently across all these platforms.
How AppViewX AVX ONE Simplifies Certificate Lifecycle Management in Citrix FAS

Securing Citrix VDI environments requires reliable certificate lifecycle management across hybrid and multi-cloud deployments. AppViewX AVX ONE CLM delivers this through holistic visibility, end-to-end automation, and policy-driven control of certificates, ensuring trust across machines, workloads, applications, and cloud services.

Its industry-leading features include smart discovery, actionable insights dashboards (such as 47-Day TLS, PQC, and Enterprise Crypto-Scoring), closed-loop automation workflows, intuitive self-service, and zero-touch policy enforcement. By streamlining CLM for all certificate types across leading public and private Certificate Authorities (CAs), AVX ONE CLM enhances enterprise-wide crypto-agility, mitigates machine identity risks, and empowers cross-functional teams to focus on innovation and growth.

How the Integration Works

When a user attempts to log on to a Citrix Virtual Delivery Agent (VDA), the logon request is sent to the Federated Authentication Service (FAS). After authenticating the user through Active Directory (AD), FAS connects to the AppViewX AVX ONE platform via a cloud connector that resides in the same Active Directory domain as FAS.

AppViewX then issues the required certificate, which is attached to the VDA machine. The Windows domain then recognizes this as a standard smart card authentication, allowing the user to log in securely.

Whenever Citrix FAS requests either a CA certificate or a user certificate, the AppViewX cloud connector receives the request in DCOM/DCERPC format. It parses and processes the request, then forwards it to the AppViewX application using standard REST API calls to obtain the certificate from the appropriate Certificate Authority (CA).

The necessary certificate template or profile must be preconfigured within the CA context, enabling AppViewX AVX ONE CLM to issue the certificate in the correct format with all required Extended Key Usage (EKU) and Key Usage (KU) fields.

All issued certificates are automatically logged within the AVX ONE platform. Administrators can configure expiry alerts and auto-renewal policies to ensure certificates are monitored and auto-renewed before expiration, maintaining continuous authentication and minimizing operational risk.

Benefits of the Citrix FAS and AppViewX AVX ONE CLM Integration

The integration of AppViewX AVX ONE CLM with Citrix FAS solves critical CLM challenges. Together, they deliver a unified, automated, and compliant certificate lifecycle management solution purpose-built for Citrix VDI environments.

  • Centralized and Automated Certificate Lifecycle Management: AVX ONE CLM provides a single platform to manage all certificates issued through Citrix FAS across Windows and Linux VDAs. It provides complete visibility into certificate expiry dates, trust chains, and configurations, while automating critical processes, including issuance, renewal, and revocation. This eliminates manual effort, reduces administrative overhead, and ensures certificates are always valid and trusted.
  • Seamless User Experience and Continuous Access: Expired or mismanaged certificates can cause authentication failures and disrupt user logins to Citrix VDAs. AVX ONE CLM automates certificate renewals and enforces proactive alerts, ensuring users always have a valid and trusted certificate to seamlessly authenticate without disruptions. This results in a more consistent and secure user experience.
  • Multi CA Flexibility: For Citrix environments that require certificates from multiple Certificate Authorities (CAs), AVX ONE CLM serves as a unified proxy for Citrix FAS, retrieving certificates from a broad range of public and private CAs. This eliminates dependency on Microsoft CA alone and extends flexibility for organizations using custom CA hierarchies.
  • Security, Compliance, and Policy Enforcement: AVX ONE CLM enforces strict enterprise-grade PKI policies to ensure all certificates used by Citrix FAS comply with corporate and regulatory mandates. Certificates are issued with correct templates, including KU and EKU fields, to maintain consistency in authentication policies across environments and strengthen Zero Trust architectures.
  • Scalable for Hybrid and Multi-Cloud Environments: Whether deploying on-premises, in the cloud, or in a hybrid environment, AVX ONE CLM scales effortlessly across thousands of Citrix VDAs. It allows Citrix FAS to issue and manage certificates across various VDAs, including both Windows and Linux platforms. It supports large Citrix deployments with hundreds or thousands of users, ensuring scalability.
  • Increased Security and Compliance: As enterprises increasingly adopt Zero Trust models, protecting digital identities with strict cryptographic policies becomes crucial. The integration of AVX ONE CLM with Citrix FAS ensures that certificates are issued with correct templates, KU, and EKU fields, maintaining consistency in authentication policies across the board. This helps adhere to corporate policies and regulatory requirements, minimizing vulnerabilities and reducing compliance risks.

The integration of Citrix FAS with AVX ONE CLM transforms how organizations manage certificates in their VDI environments. By improving visibility, fully automating certificate lifecycle management, and implementing policy-driven control, organizations can significantly reduce the risk of authentication failures, avoid costly outages, reduce administrative overhead, maintain compliance, and strengthen their security posture.

About Citrix System, Inc.

Citrix Systems is a global leader in secure access and virtualization technologies that empower organizations to deliver applications and desktops seamlessly to users anywhere. Citrix Federated Authentication Service (FAS) is a key component of Citrix Virtual Apps and Desktops, enabling secure, passwordless single sign-on by integrating with enterprise Public Key Infrastructure (PKI). FAS simplifies authentication management while enhancing user experience and security across virtual environments. Citrix currently serves more than 330,000 organizations worldwide and is headquartered in Fort Lauderdale, Florida. For more information, visit www.citrix.com.

Digital Workforce Services Plc: Business Review, 1 January – 30 September 2025

Digital Workforce Services Plc: Business Review, 1 January – 30 September 2025

Digital Workforce Services Plc |Interim report Q3 | 23 October 2025 at 8.00 EEST

Business Review, 1 January – 30 September 2025 (unaudited)

ADJUSTED EBITDA DOUBLED. PROFESSIONAL SERVICES GREW BY 7%, DRIVEN BY AUTOMATION OUTSOURCING AND AI AGENT SOLUTIONS’ DEVELOPMENT

The effects of the cost-saving measures implemented in the first quarter resulted in improved profitability in the third quarter. The company’s continuous services declined by 3%, due to reduction of license revenue. Revenue from professional services grew by 7%, it was driven by automation outsourcing and AI agent solutions’ development. The company continued its strategic investments, particularly in healthcare business and AI solutions.

 

July-September 2025

  • Revenue was EUR 6.6 (6.6) million and grew by 0.4%
  • Adjusted EBITDA was EUR 0.4 (0.2) million and EBITDA EUR 0.3 (0.2) million
  • Operating profit was EUR 0.2 (0.1) million
  • Revenue from Continuous Services was EUR 4.2 (4.4) million and decreased by 3.0%. The

percentage of revenue was 64.5 % (66.8 %)

  • Revenue from Professional Services was EUR 2.3 (2.2) million and grew by 7.4 %
  • Earnings per share (EPS) was EUR 0.02 (0.02)
  • At the end of the reporting period, cash and bank receivables and other liquid assets were

at EUR 7.6 (11.6) million

  • The number of employees at the end of the reporting period was 171 (183) and the

average number of employees was 169 (180)

 

January-September 2025

  • Revenue was EUR 20.1 (20.2) million and decreased by 1.0%
  • Adjusted EBITDA was EUR 0.5 (0.7) million and EBITDA EUR -0.5 (0.7) million
  • Operating profit was EUR -0.8 (0.4) million
  • Revenue from Continuous Services was EUR 13.2 (12.7) million and increased by 3.9%. The

percentage of revenue was 65.6 % (62.8 %)

  • Revenue from Professional Services was EUR 6.9 (7.5) million and decreased by 8%.
  • Earnings per share (EPS) was EUR -0.08 (0.05)

 

Other events during the reporting period July-September:

  • Company announced on 15 July 2025 of the completion of share repurchase program, and of the continuation of Lago Kapital as liquidity provider after the pause during the share repurchase program
  • Company announced on 18 July 2025 of the acquisition of e18 Consulting Ltd.
  • Company announced on 18 July 2025 that Antti Karjalainen, CTO, will leave his position as a member of the management team. Karjalainen continues as Executive Advisor, supporting the development of the AI agent business
  • Company announced on 27 August 2025 that the Board of Directors has approved the stock option program of 2025, providing the right to issue a maximum of 300,000 share options, entitling the holders to subscribe 300,000 new shares for a subscription price of EUR 3.32 per share during 1 April 2025 to 31 December 2033

 

Outlook for 2025 (unchanged)

Digital Workforce’s full-year 2025 revenue is expected to be higher than in 2024 and adjusted EBITDA is projected to improve compared to 2024.

 

Key figures  

1 000 euros 7-9/2025 7-9/2024 Change % 1-9/2025 1-9/2024 Change % 2024
Net sales 6,579 6,550 0.4 % 20,106 20,213 -0.5 % 27,256
Professional Services net sales 2,337 2,177 7.4 % 6,918 7,520 -8.0 % 9,981
Continuous Services net sales 4,242 4,373 -3.0 % 13,188 12,693 3.9 % 17,275
Continuous Services’ share of net sales 64.5 % 66.8 % 65.6 % 62.8 % 63.4 %
Gross profit 2,443 2,151 13.6 % 6,849 7,207** -5.0 % 9,525
% of net sales 37.1 % 32.8 % 34.1 % 35.7 % 34.9 %
EBITDA 283 176 60.4 % -519 668 -177.7 % 614
% of net sales 4.3 % 2.7 % -2.6 % 3.3 % 2.3 %
Adjusted EBITDA * 438 213 105.0 % 517 706 -26.8 % 988
% of net sales 6.7 % 3.3 % 2.6 % 3.5 % 3.6 %
EBIT 191 108 76.2 % -794 414 -292.0 % 268
% of net sales 2.9 % 1.7 % -3.9 % 2.0 % 1.0 %
Net income 207 205 0.7 % -890 528 -268.6 % 590
EPS, eur 0.02 0.02 -0.08 0.05 0.05
Personnel at the end of the period 171 183 171 183 175
Average number of personnel 169 180 172 178 178

 

* The EBITDA adjustment consists of restructuring costs in 2024 and 2025 and of other expenses of one-off nature

** Gross profit calculation for first quarter of 2025 has been adjusted: the items affecting comparability that were previously presented above Gross profit are now fully allocated to EBITDA. The first quarter Gross profit is now comparable with other quarters.

 

CEO Jussi Vasama:

In the third quarter of 2025, overall economic uncertainty continued in many enterprise customers. Uncertainty of the market can be seen in the customers’ ability to initiate new projects both in the Nordics and the United States. In the United Kingdom, the government’s investments in digitalization and automation impacted positively the demand for our services.

Digital Workforce’s revenue grew by 0.4 % from the previous year. Professional services revenue grew by 7% from previous year. Growth in total outsourcing of automation services was strong, the demand for such services has noticeably increased in the past year. In the healthcare sector, several ongoing automation projects have progressed according to our expectations.

Continuous services revenue declined by 3% from the previous year. This development was driven by the decline in the less strategic license sales, as well as regular seasonality.

I am very pleased with the improvement of profitability that we have achieved, despite the revenue being slightly below our expectations. Adjusted EBITDA reached 7% of revenue. Profitability improvement is supported by both the cost saving measures carried out in the first half of the year, as well as the increasing focus on scalable businesses.

Professional services business focusing on implementing solutions based on AI agents has grown significantly. The demand increased particularly in the insurance sector and financial services, especially in the Nordics and UK. Our Agent Workforce solution, based on AI agents, has developed significantly, and creates good, scaling growth opportunities for the first half of 2026.

Digital Workforce celebrated its 10th anniversary in August. The entire team came together in Poland for a common technology and AI training, strategy presentation, and value workshop, as well as an anniversary celebration where staff members were rewarded for their commitment to customer work and values-based activity.

After the reporting period, on 1 October 2025, we completed the acquisition of e18 Consulting Ltd. The acquisition supports the strategy of profitable international growth of Digital Workforce and makes healthcare its largest vertical. It also strengthens our position as a leading provider of pathway automation in the UK, where the NHS is one of the world’s largest public healthcare providers. Digital Workforce’s Outsmart platform and delivery capability will provide increasing scale, resilience, innovative new solutions and faster outcomes that free up clinical time and help reduce backlogs.

After the end of the reporting period, we also achieved an important win in automating a Nordic central hospital’s care pathways. The solution is based on our scalable and modular Outsmart offering, and it enables diverse automation in the follow-up of chronic illnesses.

During the year we have made significant transformations of our activities. I see that even in the current economic situation, the company has good potential in executing its strategy of profitable growth.


Events after period-end

On 1 October 2025, Digital Workforce announced that it had completed the acquisition of e18 Consulting Ltd, according to plan originally announced on 18 July 2025. The Board of Directors approved the directed share issue to Louise Wall, founder of the company to be acquired. Louise Wall was appointed as member of the management team responsible for the UK and Ireland healthcare business. Changes to roles of other management team members Karli Kalpala and Stefan Meller were announced at the same time.

This is not an interim report pursuant to the IAS 34 standard. The company adheres to the semi-annual reporting arrangement laid down in the Securities Markets Act and publishes business reviews for the first three and nine months of each year. which present the key information on the company’s financial development. The financial information provided in this business review has not been audited. Unless otherwise stated. the figures in parentheses refer to the corresponding period of the previous year. Percentages and figures presented may include rounding differences and might therefore not add up precisely to the totals presented.

 

Contact information:

Digital Workforce Services Plc

Jussi Vasama, CEO

Tel. +358 50 380 9893

Laura Viita, CFO

Tel. +358 50 487 1044

Investor relations | Digital Workforce

Certified advisor 

Aktia Alexander Corporate Finance Oy

Tel. +358 50 520 4098

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