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Orchestrating the Future of Intelligent Workforces
Join us in Atlanta for an exclusive evening of insights and networking at the intersection of Agentic AI, Intelligent Automation, and Universal Orchestration.
Hosted by Digital Workforce and C TWO, we’re bringing together automation leaders, innovators, and decision-makers from across the Metro Atlanta area for an evening of all things automation. Discover how leading enterprises are leveraging Universal Agentic Orchestration and AI-powered automation to build resilient, self-healing digital workforces — and learn how you can unlock greater value in your program.
Why attend?
• Blueprints for automation that scale – Explore how leading enterprises like Southern Company and Sysco are scaling intelligent automation across teams and technologies with clear business outcomes.
• Future-proof your workforce – Explore how AI Agents are redefining productivity, agility, and decision-making in knowledge work.
• Control and scale – See how universal agentic orchestration and self-healing bots enable cross-platform automation across UiPath, Blue Prism, Power Automate, Automation Anywhere, and more.
• Hands-on demos and real-world stories – Get inspired by customers building automation systems that actually stick.
The venue
The Commerce Club Atlanta – Elegant rooftop venue with panoramic city views
191 Peachtree St NE | 49th Floor | Atlanta, GA 30303
Connect with peers over hors d’oeuvres and an open bar. After the presentations, enjoy a buffet dinner while continuing the conversation with automation leaders and experts.
Agenda – September 10, 2025 (3:00–8:00 PM ET)
• 3:00–4:00 PM – Registration & networking
Meet fellow attendees over drinks and light refreshments.
• 4:00–4:20 PM – Welcome & opening remarks
Karri Lehtonen, Head of North America, Digital Workforce
An overview of the intelligent automation landscape and why orchestration matters in the era of AI Agents.
• 4:20–4:50 PM – Keynote: Unlocking the value of your automations through Universal Agentic Orchestration
Ollie Fulljames, Head of Sales, C TWO
How universal agentic orchestration and self-healing automation resolve up to 90% of failures without human intervention.
• 4:50–5:20 PM – Customer case study
Kirk Hunter, Southern Company
Hear how Southern Company built a scalable automation operation with Digital Workforce and C TWO.
• 5:20–5:50 PM – Customer spotlight
TBD – Sysco
A second perspective on building resilient digital workforces with orchestration and Agentic AI.
• 5:50–6:00 PM – Final thoughts & next steps
Karri Lehtonen
Key takeaways and how to get started.
• 6:00–8:00 PM – Buffet dinner & networking
Enjoy great food, conversation, and one-on-one access to experts from Digital Workforce and C TWO.
Speakers
Kirk Hunter, Southern Company
Leading digital workforce and automation transformation in the energy sector.
[TBD], Sysco
Customer representative on scaling automation in a complex enterprise environment.
Karri Lehtonen, Head of Sales, North America, Digital Workforce
Expert in intelligent automation and enterprise transformation.
Erik Lien, CEO, C TWO
Visionary behind universal orchestration and self-healing automation.
Register now
Reserve your seat today.
Spots are limited — fill in your details to secure your place.
By registering, you agree to be contacted by Digital Workforce and C TWO in accordance with their privacy policies.
We look forward to seeing you in Atlanta!
The post 3rd Annual AI & Automation Summit – Atlanta 2025 appeared first on Digital Workforce.
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Press Release: 30.9.2025, 8:00am – The Wellbeing Services County of Kanta-Häme securely archives its ProConsona Lastenvalvoja legacy system using automation
The Wellbeing Services County of Kanta-Häme is archiving its legacy ProConsona Lastenvalvoja system using an automation solution provided by Digital Workforce and Atostek. The project is delivered as a SaaS service by 2M-IT.
The legacy system includes four databases that cover more than 25,000 personal identity codes. The Automation extracts data from the source system and transfers it in the required format to Kela’s Kanta archive. Once the archiving project is concluded, the wellbeing services county can close the system in a controlled and secure way.
“The Wellbeing Services County of Kanta-Häme was obliged to take over the legacy social care systems from former municipal organizations, which we are now archiving. The archiving project is under a particularly tight schedule, as the vendor has terminated the system contract and maintenance has only been extended temporarily. It was important for us to find a partner capable of delivering the service in an agile and reliable manner within the set 8-month timeframe. Once the old data is securely archived in Kela’s Kanta service, the passive databases can be swiftly decommissioned, eliminating both maintenance costs and related workload”, says Sanna Ristolainen, ICT Service Manager, Wellbeing Services County of Kanta-Häme.
“We have been developing our methodology since 2019 to meet the specific requirements of data migration projects, making project definition both agile and precise. The strengths of our automated data migration service include independence from source systems, reliable timelines, and flexible delivery. Our expertise is also grounded in deep industry knowledge and our specialists’ previous experience in social and healthcare organizations, enabling us to provide customers with comprehensive support in migration projects – for example, in matters related to data handling”, explains Juha Nieminen, Head of Healthcare Nordics, Digital Workforce
“The feedback we have received from 2M-IT’s customers shows that the Kanta transfer service we’ve built together is highly needed — and our collaboration with Digital Workforce works seamlessly. We have already carried out migrations for more than half of Finland’s wellbeing services counties, and Kanta-Häme Wellbeing Services County has also utilized our expertise in earlier projects. It is rewarding to see the strong trust placed in our know-how and ability to deliver projects in line with agreed objectives”, says Miika Parvio, Business Director, ERA Services, Atostek
For more information:
Marja Heikkinen, Key Account Manager, Digital Workforce
Email: marja.heikkinen@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce costs, accelerate digitalization, enhance customer experiences, and strengthen their competitive edge. Over 200 large international organizations rely on the company’s services to drive transformation through automation. Digital Workforce has particular expertise in automating healthcare and social care pathways, advancing long-term condition follow-up, improving patient safety, and enhancing the productivity of healthcare professionals. Founded in 2015, Digital Workforce employs over 200 business automation specialists across the US, UK & Ireland, and Northern and Central Europe. The company is listed on the Nasdaq First North Growth Market Finland. https://digitalworkforce.com
Press Release: 30.9.2025, 8:00am – The Wellbeing Services County of Kanta-Häme securely archives its ProConsona Lastenvalvoja legacy system using automation
The post The Wellbeing Services County of Kanta-Häme securely archives its ProConsona Lastenvalvoja legacy system using automation appeared first on Digital Workforce.
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Changes in Digital Workforce Services Plc’s Management Team – Louise Wall Appointed Managing Director, UK & Ireland Healthcare
Digital Workforce Services Plc | Changes in board/management/certified advisor/auditor/liquidity provider | 1.10.2025 at 09:02 a.m. EEST
Digital Workforce Services Plc has appointed Louise Wall (BA Hons, Business studies) as Managing Director of Healthcare UK & Ireland and a member of the company’s Management Team, effective October 1, 2025. In this role, Wall will oversee the healthcare business in the region and report to the CEO.
Wall is the founder of e18 Innovation Ltd., the NHS’s independent automation and AI partner, acquired by Digital Workforce. With over 25 years of experience working alongside the health service, she has built her career on driving digital transformation that provides measurable benefits for patients, staff, and organizations. Under her leadership, e18 evolved from a specialized consultancy into a nationally recognized provider of automation platforms, services, and governance models.
“We are very pleased to welcome Louise to Digital Workforce and our management team. She brings extensive experience in NHS healthcare processes, one of Europe’s largest healthcare systems by scale and scope, and a proven track record of driving growth and building successful businesses. Louise will play a key role in executing our strategy to grow our healthcare business globally and to achieve a market-leading position in social and healthcare care-pathway solutions,” says Jussi Vasama, CEO of Digital Workforce.
“I’m excited to join Digital Workforce and help healthcare organisations embed automation and AI as part of long-term, system-wide transformation. With the UK government’s significant investment in digital, we are ideally positioned to help NHS teams unlock funding. We will deliver measurable outcomes, reducing backlogs, improving patient flow and care, and freeing staff time across clinical and corporate services through Digital Workforce’s innovative end-to-end automation and AI solutions,” says Louise Wall, Managing Director, Healthcare UK & Ireland of Digital Workforce.
In addition to this appointment, the company has revised the roles of Stefan Meller and Karli Kalpala, both members of the Management Team. Meller, previously responsible for Enterprise and Public sales in the Nordics, will now lead Enterprise and Public sales across Europe. Kalpala, formerly Head of Region UK & Ireland and Head of Strategic Transformation, will continue as Head of Strategy and AI Agent Business. He will also remain as responsible director for the entire UK and Ireland region.
Digital Workforce Services Plc’s Management Team as of 1.10.2025:
• Jussi Vasama (CEO)
• Laura Viita (CFO)
• Mikko Lampi (COO)
• Karli Kalpala (Head of Strategy & AI Agent Business)
• Karri Lehtonen (Head of Region, North America)
• Stefan Meller (Head of Enterprise & Public, Europe)
• Kristiina Åberg (Head of Marketing)
• Eila Onniselkä (Head of People & Culture)
• Louise Wall (Managing Director, Healthcare UK & Ireland)
• Juha Nieminen (Head of Healthcare, Nordics)
Contact information:
Digital Workforce Services Plc
Jussi Vasama, CEO
Tel. +358 50 380 9893
Laura Viita, CFO
Tel. +358 50 487 1044
Investor relations | Digital Workforce
Certified advisor
Aktia Alexander Corporate Finance Oy
Tel. +358 50 520 4098
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Digital Workforce completes the acquisition of e18 Consulting, strengthening NHS pathway automation in the UK
London | Helsinki, 1.10.2025 09:05 AM EEST – Press Release
Digital Workforce Services Plc has today closed the acquisition of UK-based e18 Consulting Ltd (e18 Innovation). Announced on 18 July 2025, the transaction supports Digital Workforce’s strategy for profitable international growth and makes healthcare the company’s largest vertical, strengthening its position as a leading provider of pathway automation in the UK.
The NHS (National Health Service) is one of Europe’s largest healthcare systems by scale and scope: over 220 Trusts serving 56 million people with 1.4 million staff, backed by a £190bn budget and a dedicated £10bn push for digital, data and AI. The NHS, like other publicly funded healthcare systems, is under sustained pressure to improve access and patient flow. e18 has delivered award-winning, vendor-agnostic automation expertise across dozens of NHS organisations. Combined with Digital Workforce’s Outsmart platform and delivery capacity, customers gain scale, resilience, innovative new solutions and faster outcomes that free clinical time and help reduce backlogs.
Founded in the UK, e18 has spent the past decade helping NHS Trusts move from pilots to nationally recognised automation programmes through deep sector knowledge and hands-on delivery. As part of Digital Workforce, that experience is amplified. The joint team will focus on removing administrative bottlenecks in outpatient, cancer and diagnostics pathways, with pre-packaged, outcome-based automations and a fully managed service offering that also covers end-to-end process automation solutions and Agentic AI. The company will also support data migrations to accelerate programme scale-up.
“Closing the e18 acquisition is a pivotal step in our strategy. Together, we can replicate innovative and proven care-pathway automations from the Nordics and the US to free up clinical time and improve patient flow across the NHS. Our team is also very excited to learn from the award-winning automation programmes, best practices and community building in the UK led by e18. The reception to this transaction has been very positive from all stakeholders, and we look forward to starting the work together now,” says Jussi Vasama, CEO, Digital Workforce.
“We can now go further and faster for our existing and new NHS customers, keeping the patient-centred focus while adding scale, platform capabilities and 24/7 managed services. Digital Workforce has unique experience and one of the most experienced and impactful automation and AI teams within healthcare. Our story is about impact: transforming the way healthcare works and supporting NHS teams on their digital journey to a sustainable future,” says Louise Wall, Managing Director, Healthcare UK & Ireland.
All operational e18 employees continue in their current roles. e18’s figures will be consolidated into the Digital Workforce Group upon completion.
A stock exchange release on the closing has been published today: https://www.sttinfo.fi/announcement/71492032?publisherId=69819009&lang=en
For further information, please contact:
Jussi Vasama, CEO, Digital Workforce Services Plc , Tel. +358 50 380 9893
Louise Wall, Managing Director, Healthcare UK & Ireland, Digital Workforce Services Plc , louise.wall@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions. With the Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience. More than 200 large customers use our services to drive the transformation of work through automation and Agentic AI. Digital Workforce has particularly strong experience in healthcare, automating care pathways across clinical and administrative workflows to reduce burden, enhance patient safety, and return time to patient care. Following the acquisition of e18 Innovation, the company has further strengthened its position in the UK healthcare pathway automation. We focus on repeatable, outcome-based use cases, and we operate with high integrity and close customer collaboration. Founded in 2015, Digital Workforce employs more than 200 automation professionals in the US, UK, Ireland, and Northern and Central Europe. Our vision: Transforming Work – Beyond Productivity. https://digitalworkforce.com
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Press Release: 4.7.2025, 8:00am – Kanta Transfer Success: The Wellbeing Services County of Central Uusimaa Retires Legacy Systems, Saving Nearly €1M Annually
The Wellbeing Services County of Central Uusimaa procured a centralized client and patient information system in 2020 to replace the various legacy systems previously used across its organization. However, the introduction of the new system did not lead to the immediate retirement of the old ones — legacy systems had to remain operational until all data stored in them had been successfully transferred to the national Kanta services or the county’s own archives. Maintaining multiple systems in parallel resulted in significant costs and additional administrative burden for the county.
To retire the legacy systems as quickly as possible, the Wellbeing Services County launched an archiving project in spring 2024, supported by an automation-driven solution. Digital Workforce was selected as the implementation partner through an open tendering process, and the project was delivered in collaboration with subcontractor Atostek.
The data transfer project covered the county’s Pegasos- and Mukana -healthcare systems and ProConsona social care system. The entire archiving effort was completed within 15 months, with the project timeline calculated from the first steering group meeting.
Through the archiving project, the county was able to decommission its legacy systems in a controlled manner, securely transfer all data under statutory retention obligations to national or regional archives, and reduce the costs and risks associated with maintaining old systems.
“All project objectives were achieved, and the extensive implementation was completed on schedule. We were particularly pleased with the clear project governance, smooth communication, and our partners’ solution-oriented approach—even in challenging situations. The project benefited greatly from their deep understanding of the Kanta transfer requirements and ability to support decision-making with well-reasoned solution options”, says Hanna Downton, ICT Area Manager at The Wellbeing Services County of Central Uusimaa, and continues:
“The use of automation was essential for the rapid completion of the project. Thanks to this, we were able to exit our legacy systems on schedule, bringing us annual savings of approximately one million euros and freeing expert resources for other tasks.”
“We’re proud to serve as a trusted partner to wellbeing services counties in completing the critical system transitions. Our collaboration with the specialists at Central Uusimaa was flexible and positive throughout the project. We’re pleased that our automation solution could support their success”, says Juha Nieminen, Head of Healthcare Nordics, Digital Workforce.
“We have implemented Kanta transfers together with Digital Workforce for nearly half of Finland’s wellbeing services counties. In every joint project, the division of responsibilities and execution have run seamlessly. Our solution is based on Digital Workforce’s robotic process automation (RPA) and Atostek’s ERA platform. The data extraction is performed using RPA, which enables agile and system-independent implementation. The conversion and transfer to the Kanta archive are carried out via the ERA platform, which is designed for managing social and healthcare data”, explains Miika Parvio, Director of ERA Services at Atostek.
For more information:
Marja Heikkinen, Key Account Manager, Digital Workforce
Email: marja.heikkinen@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce costs, accelerate digitalization, enhance customer experiences, and strengthen their competitive edge. Over 200 large international organizations rely on the company’s services to drive transformation through automation. Digital Workforce has particular expertise in automating healthcare and social care pathways, advancing long-term condition follow-up, improving patient safety, and enhancing the productivity of healthcare professionals. Founded in 2015, Digital Workforce employs over 200 business automation specialists across the US, UK & Ireland, and Northern and Central Europe. The company is listed on the Nasdaq First North Growth Market Finland. https://digitalworkforce.com
Press Release: 4.7.2025, 8:00am – Kanta Transfer Success: The Wellbeing Services County of Central Uusimaa Retires Legacy Systems, Saving Nearly €1M Annually
The post Kanta Transfer Success: The Wellbeing Services County of Central Uusimaa Retires Legacy Systems, Saving Nearly €1M Annually appeared first on Digital Workforce.
