Uncategorized
Digital Workforce Services Plc. is making changes to the composition and responsibility areas of its management team as of 2 February 2026, to support the implementation of the company’s profitable growth strategy. The changes aim to accelerate focused international growth and to develop a scalable service offering based on strong customer and industry understanding. Deep customer expertise, combined with the use of artificial intelligence in multi technology solutions, provides significant opportunities for the transformation of knowledge work in large organizations.
Digital Workforce is refining the company’s business structure. Going forward, the business will be managed through two global business areas: Healthcare and Enterprise & Public. Shared global functions will ensure operational efficiency and scalability. Financial information will continue to be reported at the company level.
The following appointments have been made in the company’s management team:
Juha Nieminen has been appointed as Chief Growth Officer of the Healthcare business area. Juha previously led the company’s healthcare business in the Nordics, as a member of the management team.
Tapio Niinikoski (M.Sc., Tech) has been appointed as Chief Growth Officer of the Enterprise & Public business area and as a member of the management team. Tapio joins the company from outside and will start in his position on 2 February 2026. He has strong experience in business process automation for international large enterprises and the public sector. He has leadership experience as both sales and country director in leading digital business companies such as Digia, Basware and Elisa.
In addition, the following changes will be made in the management team:
Karri Lehtonen (Head of Sales, North America and Head of Legal) and Kristiina Åberg (Head of Marketing) will continue in their current roles but will step down from the management team.
Additionally, Stefan Meller, who has been responsible for Europe region sales to the Enterprise & Public customers, will take on responsibility for business area accounts and continue in the company but will step down from the management team.
Jussi Vasama, CEO of Digital Workforce:
“I would like to thank all members of the management team for their valuable, systematic, and long-term work in developing the company into a leading player in business process automation and a frontrunner in the industry. Going forward, our strategic focus will continue to be on operational concentration, strengthening industry knowledge, and scalable service offerings to accelerate profitable growth.
I am very pleased to welcome Tapio Niinikoski to our management team. Tapio is an experienced sales and business leader who has demonstrated strong performance in demanding international environments. His approach, built on collaboration and trusted customer relationships, fits our company well as we move into the next phase of our development.”
As of 2 February 2026, the management team of Digital Workforce services Plc will consist of the following members:
– Jussi Vasama (CEO)
– Laura Viita (CFO)
– Mikko Lampi (COO)
– Juha Nieminen (Chief Growth Officer, Healthcare)
– Tapio Niinikoski (Chief Growth Officer, Enterprise and Public)
– Karli Kalpala (Head of Strategy & Agentic AI business)
– Louise Wall (Managing Director, Healthcare UK and Ireland)
– Eila Onniselkä (Head of People & Culture)
Contact information:
Digital Workforce Services Plc
Jussi Vasama, CEO
Tel. +358 50 380 9893
Laura Viita, CFO
Tel. +358 50 487 1044
Investor relations | Digital Workforce
Certified advisor
Aktia Alexander Corporate Finance Oy
Tel. +358 50 520 4098
The post Changes in Digital Workforce Services Plc.’s business areas and management team – Juha Nieminen and Tapio Niinikoski appointed as Chief Growth Officers of business areas appeared first on Digital Workforce.
Uncategorized
Digital Workforce team joins Radical Health – Europe’s premier festival for health and care – next week in Helsinki.
We are excited to meet fellow attendees, exhibitors, and speakers to share ideas and build on each other’s successes in advancing impactful and productive healthcare.
Come meet us to discuss how automation and AI help build and manage diverse care pathways, streamline administrative work, and ensure systems truly support human needs — for both healthcare professionals and their patients.
Our team is happy to share insights and real-world results from some of the largest hospitals and healthcare organizations across the Nordics, the UK, and the US.
See you there!
Event details & tickets ->
Radical Health Festival is co-curated with the Finnish Government—through the Ministry of Social Affairs and Health and the City of Helsinki—bringing together bold thinkers and doers from across healthcare, policy, technology, research, and civil society.
The event will take place at Messukeskus, Helsinki Expo and Convention Centre, on 19–21 January 2026.
Schedule:
Monday, 19 January
Welcome Reception | 18:30–19:30
Tuesday, 20 January
Festival Programme | 08:15–18:00
Wednesday, 21 January
Festival Programme | 08:30–17:00
Tickets:
radicalhealthfestival.com
The post Digital Workforce team joins Radical Health Festival in Helsinki appeared first on Digital Workforce.
Uncategorized
Press release 14.1.2026, 8:00: North Savo and Pirkanmaa wellbeing services counties acquire Finland’s leading automation solution for archiving Uranus systems – total contract value €2 million
The wellbeing services counties of North Savo and Pirkanmaa have selected an advanced automation solution developed by Digital Workforce and Atostek to archive the retiring Uranus systems into Kela’s Kanta services. The solution is delivered to the wellbeing services counties as a SaaS service provided by Istekki. The combined value of the agreements is 2 M EUR. The same system-independent automation solution for extracting and transferring client and patient data has already been successfully deployed in over half of Finland’s wellbeing services counties.
The wellbeing services counties of North Savo and Pirkanmaa aim to decommission the remaining legacy Uranus systems within 18 months, shortly after the deployment of the new OMNI360 patient information systems. Through the timely decommissioning of legacy systems, the wellbeing services counties will realize significant cost savings, reduce the workload associated with maintaining multiple systems, and improve operational efficiency.
“At Pirkanmaa, the volume of data to be archived is substantial – covering more than three million personal identity codes. Deep partner expertise in the precise definition and management of the project is essential to ensure that the costs and workload associated with data transfer remain highly predictable. The purpose of the service solution we have procured is to ensure excellent control over the data migration project, consistent implementation quality, minimal workload for our own personnel, and the timely decommissioning of the retiring system. The archiving of the legacy system will begin early to avoid the long-term parallel operation of multiple systems. The annual cost of the Uranus system is significant for us, which is why the efficient decommissioning of the legacy system is critical as we transition to the new OMNI system”, says Juha Eerola, PTJ Project Manager at Pirkanmaa wellbeing services county.
“The archiving project for Uranus systems, which is now getting started, is significant in scope. The combined volume of data to be transferred by the wellbeing services counties covers approximately four million personal identity codes. Delivering the SaaS service efficiently requires substantial expertise and experience in both the technical automation solution and the specific requirements of Kanta archiving – capabilities that we can reliably provide through Atostek and Digital Workforce. There is still considerable work ahead across many wellbeing services counties: among Istekki’s customer-owners alone, hundreds of client and patient information systems scheduled for decommissioning remain unarchived” says Ari-Pekka Häyrynen, Business Manager at Istekki.
“Together with Atostek, we have delivered a higher number of automation-based Kanta archiving projects and client and patient data migrations in Finland than any other provider. The results of these projects have been excellent regardless of the systems involved. We consider it essential that the remaining archiving and data transfer projects are carried out cost-effectively, on schedule, and with high quality. Once the burden of maintaining legacy systems is removed, wellbeing services counties can focus on developing their operations and improving productivity, says Juha Nieminen, Head of Healthcare Nordics at Digital Workforce.
“Our Kanta archiving solution is built on Atostek’s ERA platform – the most extensive information system in Finland utilizing Kanta services – combined with Digital Workforce’s robotic process automation (RPA). Data extraction is carried out using RPA, enabling an agile, system-independent implementation. Data conversion and transfer to the Kanta archive are then executed through the ERA platform, which has been specifically developed for social and healthcare information management”, explains Miika Parvio, Business Director of ERA Services at Atostek.
For more information:
Marja Heikkinen, Key Account Manager, Digital Workforce
Email: marja.heikkinen@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions. With the Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience. More than 200 large customers use our services to drive the transformation of work
through automation and Agentic AI. Digital Workforce has particularly strong experience in healthcare, automating care pathways across clinical and administrative workflows to reduce burden, enhance patient
safety, and return time to patient care. Following the acquisition of e18 Innovation, the company has further strengthened its position in the UK healthcare pathway automation. We focus on repeatable, outcome-based use cases, and we operate with high integrity and close customer collaboration. Founded in 2015, Digital Workforce employs more than 200 automation professionals in the US, UK, Ireland, and Northern and Central Europe. Our vision: Transforming Work – Beyond Productivity.
https://digitalworkforce.com
Press release 14.1.2026, 8:00: North Savo and Pirkanmaa wellbeing services counties acquire Finland’s leading automation solution for archiving Uranus systems – total contract value €2 million
The post North Savo and Pirkanmaa wellbeing services counties acquire Finland’s leading automation solution for archiving Uranus systems – total contract value €2 million appeared first on Digital Workforce.
Uncategorized
Microsoft customers worldwide can now discover and deploy Agent Workforce through Microsoft Marketplace, accessing trusted solutions that accelerate innovation and business transformation with unified integration across Microsoft products
Press Release, January 7, 2026 11:30 AM EET — Digital Workforce Services Plc (Nasdaq First North: DWF), a leader in business automation and Enterprise AI agents for highly regulated industries, today announced the availability of Agent Workforce in the Microsoft Marketplace, the unified online destination for customers to buy trusted cloud solutions, AI apps, and agents to meet their business needs. Digital Workforce customers can now discover and deploy trusted solutions through Microsoft Marketplace, with smooth integration and streamlined management across Microsoft Azure and other Microsoft products.
Agent Workforce is a portfolio of specialist AI agents for insurance that autonomously manage high-volume claims work — from first notification of loss (FNOL) to final settlement — by reading complex documentation, applying coverage rules, detecting potential fraud, and orchestrating end-to-end workflows across existing core systems. Agent Workforce enables insurers and third-party administrators to deploy AI agents alongside their existing Microsoft investments with measurable business impact and scale from pilots to production with enterprise-grade security, compliance, and observability.
“Insurers everywhere are under pressure to handle more claims with scarce specialist talent, while meeting tighter regulatory and customer expectations,” said Karli Kalpala, Head of Strategy and AI Agent Business at Digital Workforce Services Plc. “By making Agent Workforce available through Microsoft Marketplace, we’re giving claims leaders a fast, low-friction way to bring AI agents into their existing operations on a platform they already trust. Our agents work alongside human teams, taking full ownership of routine knowledge work in claims, so insurers can scrutinise every claim as if it were their only claim that day, without replacing their core systems or compromising governance.”
“We’re pleased to welcome Digital Workforce’s Agent Workforce to Microsoft Marketplace,” said Cyril Belikoff, vice president, Microsoft Azure Product Marketing. “Marketplace connects trusted solutions from global partners with customers worldwide, making it easy to find and deploy apps that work seamlessly with Microsoft products.”
Learn more about Agent Workforce at its page in the Microsoft Marketplace.
For more information, please contact
Karli Kalpala, Head of Strategy, Digital Workforce Services Plc,
karli.kalpala@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions. With the Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience. More than 200 large customers use our services to drive the transformation of work through automation and Agentic AI. Digital Workforce has particularly strong experience in healthcare, automating care pathways across clinical and administrative workflows to reduce burden, enhance patient safety, and return time to patient care. Following the acquisition of e18 Innovation, the company has further strengthened its position in the UK healthcare pathway automation. We focus on repeatable, outcome-based use cases, and we operate with high integrity and close customer collaboration.
Founded in 2015, Digital Workforce employs more than 200 automation professionals in the US, UK, Ireland, and Northern and Central Europe.
Our vision: Transforming Work – Beyond Productivity.
https://digitalworkforce.com |
https://agent-workforce.com
The post Agent Workforce Now Available in the Microsoft Marketplace appeared first on Digital Workforce.
Uncategorized
IKEA’s new Matter-over-Thread devices work natively with SmartThings, expanding Matter offerings for one of the largest open smart home ecosystem At CES 2026, SmartThings announced that IKEA’s new lineup of Matter-over-Thread smart home products now work out of the box with the platform. SmartThings’ industry-leading Matter support gives both beginner and experienced users confidence that […]
The post A Broad New Lineup of Affordable Matter-over-Thread Devices from IKEA Unlocks Easier Whole-Home Automation for SmartThings Users appeared first on SmartThings Blog.
Uncategorized
As the first smart home ecosystem to support Matter 1.5 compatible cameras, SmartThings is partnering with Aqara, Eve and Xthings, to bring users comprehensive security and safety monitoring features. SmartThings, Samsung’s AI Home platform, is the first global smart home platform to support Matter-compatible cameras as a fully supported device category, enabling users access to […]
The post SmartThings Expands Camera Support with Introduction of Matter 1.5 appeared first on SmartThings Blog.
