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Press Release – January 28, 2026, at 08:00 AM EET
Digital Workforce Services Plc has signed an agreement with a leading Nordic enterprise to modernize finance and payroll operations following a large-scale merger. The agentic solution is built on UiPath’s orchestration platform and will help streamline month-end closing and payroll data processing across multiple business units.
The project brings together several core systems—including client management, financial software, support ticketing, and payroll platforms—into a single, orchestrated workflow. Digital Workforce will deliver an end-to-end workflow solution that combines AI-driven agents, orchestration, automation, and human review to ensure critical steps remain governed and auditable while forming a seamless solution that leverages the customer’s existing process automation.
A key factor in securing the agreement was DWF’s enterprise-grade delivery model. This included discovery workshops, architectural assessments, and a secure deployment within the customer’s Microsoft Azure environment. The solution is designed to align with enterprise IT requirements while protecting sensitive finance and HR data and maintaining full traceability of actions and decisions.
“This project shows what agentic automation can achieve in complex, regulated environments,” said Jussi Vasama, CEO, Digital Workforce Services Plc. “By combining the speed of AI and automation with human judgment and oversight, we can help customers move faster and improve accuracy, without compromising control or compliance.”
Vasama added: “For Digital Workforce, this is a significant milestone. It confirms our ability to deliver orchestrated, agentic solutions at enterprise scale for large organizations, and strengthens our role as a trusted transformation partner in the Nordics. It also accelerates our strategy to deliver measurable business outcomes to enterprise customers through governed automation.
For more information
Jussi Vasama, CEO, Digital Workforce Services Plc, jussi.vasama@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions. With the Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience. More than 200 large customers use our services to drive the transformation of work through automation and Agentic AI. Digital Workforce has particularly strong experience in healthcare, automating care pathways across clinical and administrative workflows to reduce burden, enhance patient safety, and return time to patient care. Following the acquisition of e18 Innovation, the company has further strengthened its position in the UK healthcare pathway automation. We focus on repeatable, outcome-based use cases, and we operate with high integrity and close customer collaboration. Founded in 2015, Digital Workforce employs more than 200 automation professionals in the US, UK, Ireland, and Northern and Central Europe. Our vision: Transforming Work – Beyond Productivity. https://digitalworkforce.com | https://agent-workforce.com
The post Digital Workforce to Deliver Transformative Agentic Automation Solution for Leading Nordic Enterprise appeared first on Digital Workforce.
Digital Workforce Services Plc. is making changes to the composition and responsibility areas of its management team as of 2 February 2026, to support the implementation of the company’s profitable growth strategy. The changes aim to accelerate focused international growth and to develop a scalable service offering based on strong customer and industry understanding. Deep customer expertise, combined with the use of artificial intelligence in multi technology solutions, provides significant opportunities for the transformation of knowledge work in large organizations.
Digital Workforce is refining the company’s business structure. Going forward, the business will be managed through two global business areas: Healthcare and Enterprise & Public. Shared global functions will ensure operational efficiency and scalability. Financial information will continue to be reported at the company level.
The following appointments have been made in the company’s management team:
Juha Nieminen has been appointed as Chief Growth Officer of the Healthcare business area. Juha previously led the company’s healthcare business in the Nordics, as a member of the management team.
Tapio Niinikoski (M.Sc., Tech) has been appointed as Chief Growth Officer of the Enterprise & Public business area and as a member of the management team. Tapio joins the company from outside and will start in his position on 2 February 2026. He has strong experience in business process automation for international large enterprises and the public sector. He has leadership experience as both sales and country director in leading digital business companies such as Digia, Basware and Elisa.
In addition, the following changes will be made in the management team:
Karri Lehtonen (Head of Sales, North America and Head of Legal) and Kristiina Åberg (Head of Marketing) will continue in their current roles but will step down from the management team.
Additionally, Stefan Meller, who has been responsible for Europe region sales to the Enterprise & Public customers, will take on responsibility for business area accounts and continue in the company but will step down from the management team.
Jussi Vasama, CEO of Digital Workforce:
“I would like to thank all members of the management team for their valuable, systematic, and long-term work in developing the company into a leading player in business process automation and a frontrunner in the industry. Going forward, our strategic focus will continue to be on operational concentration, strengthening industry knowledge, and scalable service offerings to accelerate profitable growth.
I am very pleased to welcome Tapio Niinikoski to our management team. Tapio is an experienced sales and business leader who has demonstrated strong performance in demanding international environments. His approach, built on collaboration and trusted customer relationships, fits our company well as we move into the next phase of our development.”
As of 2 February 2026, the management team of Digital Workforce services Plc will consist of the following members:
– Jussi Vasama (CEO)
– Laura Viita (CFO)
– Mikko Lampi (COO)
– Juha Nieminen (Chief Growth Officer, Healthcare)
– Tapio Niinikoski (Chief Growth Officer, Enterprise and Public)
– Karli Kalpala (Head of Strategy & Agentic AI business)
– Louise Wall (Managing Director, Healthcare UK and Ireland)
– Eila Onniselkä (Head of People & Culture)
Contact information:
Digital Workforce Services Plc
Jussi Vasama, CEO
Tel. +358 50 380 9893
Laura Viita, CFO
Tel. +358 50 487 1044
Investor relations | Digital Workforce
Certified advisor
Aktia Alexander Corporate Finance Oy
Tel. +358 50 520 4098
The post Changes in Digital Workforce Services Plc.’s business areas and management team – Juha Nieminen and Tapio Niinikoski appointed as Chief Growth Officers of business areas appeared first on Digital Workforce.
Digital Workforce team joins Radical Health – Europe’s premier festival for health and care – next week in Helsinki.
We are excited to meet fellow attendees, exhibitors, and speakers to share ideas and build on each other’s successes in advancing impactful and productive healthcare.
Come meet us to discuss how automation and AI help build and manage diverse care pathways, streamline administrative work, and ensure systems truly support human needs — for both healthcare professionals and their patients.
Our team is happy to share insights and real-world results from some of the largest hospitals and healthcare organizations across the Nordics, the UK, and the US.
See you there!
Event details & tickets ->
Radical Health Festival is co-curated with the Finnish Government—through the Ministry of Social Affairs and Health and the City of Helsinki—bringing together bold thinkers and doers from across healthcare, policy, technology, research, and civil society.
The event will take place at Messukeskus, Helsinki Expo and Convention Centre, on 19–21 January 2026.
Schedule:
Monday, 19 January
Welcome Reception | 18:30–19:30
Tuesday, 20 January
Festival Programme | 08:15–18:00
Wednesday, 21 January
Festival Programme | 08:30–17:00
Tickets:
radicalhealthfestival.com
The post Digital Workforce team joins Radical Health Festival in Helsinki appeared first on Digital Workforce.