The Service Orchestration and Automation Platform (SOAP) market has expanded fast. In parallel with that growth, vendors have been vying for Leader positions in the Gartner® Magic Quadrant™ for SOAP since 2024. But with feature lists that sound nearly identical, it can be hard to tell which solutions truly enable end-to-end orchestration across complex enterprise environments.
One way to tell is to look at integration. The best SOAPs aren’t just job schedulers with APIs. They truly connect every system and application you need, below the surface.
“SOAPs empower infrastructure and operations (I&O) leaders to streamline and accelerate the delivery of business services. These platforms integrate workflow orchestration, workload automation and resource provisioning across an organization’s hybrid IT landscape.”
According to Gartner, two of the mandatory features for a SOAP speak directly to extensibility:
Management of workflows spanning the operating environment: This includes request management, integration between IT software platforms and end-user enablement, data pipelines, citizen developer enablement and DevOps pipeline integration.
Broad integration capabilities: This includes the ability to integrate with and incorporate software and infrastructure technology landscapes that span from the cloud to enterprise applications.
If integration is limited, orchestration is limited — and so is your business.
Beyond features: What can a SOAP connect?
In hybrid enterprises, orchestration must cover the entire IT landscape, from on-premises systems and private and public cloud applications to team collaboration. Gartner analysts’ focus has evolved accordingly. They don’t just score platforms on job throughput or UI polish, but on their ability to:
Span hybrid infrastructure
Enable real-time event triggers
Extend orchestration to non-technical users
That shift mirrors what I’ve seen in the field. Over the years, I’ve worked with organizations that started with a basic scheduler and quickly hit a wall. When a new SaaS tool or cloud platform entered the mix, the scheduler couldn’t keep up. It usually had no connectors, no agentless support — no way to adapt without workarounds. So, it wasn’t truly extensible.
I see extensibility as the real test of future-readiness and a core marker of the long-term value of your investment in a SOAP. Deep integration capabilities aren’t just nice to have. A SOAP’s ability to integrate with new systems quickly impacts how fast your team can innovate.
Signs your automation platform isn’t built for extensibility
These red flags often point to poor integration maturity:
⚠️ Connector sprawl and/or a lack of mission-critical integrations
⚠️ Inflexible APIs and poorly documented endpoints
⚠️ No support for event-based triggers
⚠️ Custom integrations that are hard to maintain
⚠️ Manual upgrade paths for plugins and connectors
3 dimensions of integration readiness
Think of integration as a multi-layer capability, not as a yes/no checkbox. A mature SOAP handles three levels of integration. When all three are supported, you gain the flexibility to scale orchestration across teams and technologies without constant rewrites or custom workarounds.
Infrastructure
At the infrastructure level, a mature SOAP platform should connect flawlessly to both modern and legacy systems without relying on fragile, agent-based setups. It must support a variety of hybrid environments, including virtual machines (VMs), containers, on-premises systems and multi-cloud deployments. It should also offer centralized orchestration that doesn’t compromise on control or security. This level lays the technical foundation for stability and reach.
Application and service
At the application and service level, extensibility means being able to orchestrate workflows across critical business platforms: ERP, CRM, ETL, analytics, ITSM, iPaaS, MFT and more. Integration, in this way, goes beyond surface-level connectivity. The strongest platforms offer certified or pre-built connectors that are actively maintained, scalable and designed to handle the nuances of enterprise-grade data and complex processes.
Developer
Finally, at the developer level, extensibility should empower both IT teams and business technologists. That means it provides rich APIs, SDKs, scripting support and webhook capabilities for creating programmable workflows that interact with modern CI/CD toolchains. It also means allowing teams to compose automations using templates, scripts and event-based triggers, without being boxed into rigid frameworks. This layer ensures that orchestration can adapt and evolve as teams innovate.
What extensibility looks like in practice
A SOAP with mature extensibility will contribute to outcomes across many functions of your business.
Connectivity and integrations: Expand with a library of pre-built connectors while empowering users to create their own integrations with intuitive, low-code tools.
Custom application development: Support scripting languages and integrate with modern development environments, enabling developers to build custom automation and applications on top of the platform.
API and data integrations: Provide robust inbound and outbound APIs for custom interactions and seamless data exchange with third-party systems, such as observability platforms.
Event-driven architecture: Power real-time, dynamic automation with a flexible architecture that triggers workflows based on events across the hybrid enterprise.
5 questions that reveal SOAP extensibility
Cut through the marketing gloss and expose the platform’s integration maturity.
What systems are supported out of the box?
How are new connectors delivered and updated?
Can we create our own reusable templates and workflows?
How do you support real-time orchestration triggers?
What CI/CD and iPaaS integrations are available?
The trap: Automation tools that don’t scale
Many automation tools start strong with slick UIs, low-code builders or decent job scheduling, but then a new system is introduced, a use case shifts or a citizen developer needs access. And suddenly, you’re blocked with no connector — thus, no agility.
The most telling sign of SOAP maturity isn’t what the platform can do out of the box, but how well it adapts when your tech landscape changes.
SOAP Leaders stand out
The best SOAP isn’t the one with the longest feature list; it’s the one that plays well with others. I believe the Leaders recognized in the 2025 Gartner Magic Quadrant™ for SOAP report demonstrate:
Broad integration with cloud-native and enterprise systems
Rich APIs and partner ecosystems
Support for diverse roles, from DevOps to business users
Proven hybrid-readiness and extensibility
Gartner research continues to show that extensibility separates platforms that automate from those that truly orchestrate. The SOAP that will best serve your enterprise will be the one that grows with your tech stack, your users and your business.
Redwood Software’s SOAP solution, RunMyJobs, is built for deep, future-ready integration with SaaS-native, agentless delivery and a growing connector library. It’s also the only workload automation solution that’s an SAP Endorsed App, Premium certified, which indicates deep integration with SAP systems, apps and technologies.
Make integration your organization’s superpower. Download the full analyst report to see why Redwood was named a Leader two years in a row.
Press release: 7.10.2025, 8:30 – Digital Workforce continues as the City of Helsinki’s partner in process automation
The City of Helsinki has chosen Digital Workforce as its partner in process automation. This procurement comprises a comprehensive service supporting close and wide-ranging collaboration together with flexible use of the required automation technologies. The technologies will be delivered to the City as a cloud service according to its needs.
The aim of the cooperation is to improve the City of Helsinki’s productivity and to ensure a modern, secure, and cost-effective operating model that meets the rapidly growing demand for automation services.
The City of Helsinki’s Department of Financial Management Services (Talpa) first began working with Digital Workforce in 2017 to develop its internal capabilities in robotic process automation. In 2023, the City centralized all its RPA-related tasks with Talpa. It currently operates more than 80 automated workflows, and in recent years has implemented around 20–30 new automations annually.
The City’s automation needs have expanded and diversified significantly since 2024, prompting the engagement of an expert partner for solution development and maintenance. Ensuring the availability of flexible and diverse resources is of paramount importance for the City to meet these needs efficiently.
“A substantial share of the City’s work continues to entail manual, repetitive, rule-based information processing. Our cooperation with Digital Workforce enables the implementation of automations with high quality and cost-effectiveness. It also ensures flexible access to expert services, particularly for automation needs related to the Apotti system used by the City’s social, health and rescue services”, says Petri Böhm, Director of Development and Digitalization Services at Talpa.
“We are very pleased to deepen our collaboration with the City of Helsinki and support the City’s journey toward an even more comprehensive use of automation. Our specialized expertise in developing and automating social and healthcare processes, together with a broad technology portfolio that can be utilized flexibly via our cloud platform, provides a strong foundation for agile implementation and rapid results. As the technologies used in process automation—such as AI agents—are evolving quickly, it is increasingly important for many organizations to work closely with an expert partner. Such cooperation also provides the readiness to identify and adopt new, innovative solutions in a controlled way”, says Juha Nieminen, Head of Healthcare Nordics, Digital Workforce.
About Digital Workforce Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions. With the Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience. More than 200 large customers use our services to drive transformation of work through automation and Agentic AI. Digital Workforce has particularly strong experience in healthcare, automating care pathways across clinical and administrative workflows to reduce burden, enhance patient safety, and return time to patient care. Following the acquisition of e18 Innovation, the company has further strengthened its position in the UK healthcare pathway automation. We focus on repeatable, outcome-based use cases, and we operate with high integrity and close customer collaboration. Founded in 2015, Digital Workforce employs more than 200 automation professionals in the US, UK, Ireland, and Northern and Central Europe. Our vision: Transforming Work. Beyond Productivity. digitalworkforce.com
Press release: 7.10.2025, 8:30 – Digital Workforce continues as the City of Helsinki’s partner in process automation
Every unmanaged SSH key is a potential backdoor for unauthorized access. In most enterprises, there are thousands—and sometimes millions—of keys no one is actively tracking. That’s why AppViewX is announcing the general availability of AVX ONE SSH, a purpose-built product that closes one of security’s most overlooked gaps: SSH key sprawl and lifecycle management across hybrid and multi-cloud infrastructures.
The Enterprise SSH Key Challenge
SSH is foundational to secure enterprise operations, enabling everything from server administration to DevOps automation. But, because keys are easy to create and don’t expire by default, they proliferate rapidly and quietly. Over time, organizations accumulate keys scattered across the infrastructure—with limited visibility into who can access what.
The security implications are significant. Every unmanaged key can become an unmonitored access path, resulting in a compliance gap or an audit failure. Recent research indicates that up to 90% of organizations lack a complete inventory of active SSH keys, and 54% still rely on manual processes, like spreadsheets, for key management—clear signals that automation and governance are overdue.
Left unchecked, SSH key sprawl drives three primary enterprise risks:
Security exposure: Persistent access paths that bypass traditional access controls and monitoring.
Compliance failures: Regulations require complete access records, including SSH keys and certificates, and gaps can lead to penalties.
Operational inefficiency: Manual key management does not scale and consumes significant team resources while delivering incomplete coverage.
Meet AVX ONE SSH
Built on AppViewX’s certificate lifecycle management platform, AVX ONE SSH delivers comprehensive SSH key lifecycle management through three core capabilities: visibility, automation, and policy control.
Visibility
Effective security starts with clear visibility. AVX ONE SSH discovers and inventories every key and certificate across the enterprise, eliminating blind spots and providing the intelligence needed to manage risk proactively.
Comprehensive Discovery: Automatically scan and discover all SSH keys and certificates (both user and host) across hybrid, multi-cloud, and DevOps environments to eliminate blind spots.
Centralized Inventory Management: Maintain a single, central inventory of SSH keys and certificates to simplify monitoring and management across a distributed infrastructure.
Trust Relationship Mapping: Visualize trust relationships between users, hosts, servers, and service accounts to enable successful key rotations and maintain operational continuity.
Risk Intelligence: Perform SSH risk assessments and trend analysis using the Risk Dashboard to monitor the status of keys and configurations, enabling proactive security management.
Automation
Managing SSH keys at scale can become overwhelming. AVX ONE SSH automates the entire lifecycle and reduces manual effort to ensure consistent, secure operations.
Complete Lifecycle Automation: Generate, provision, rotate, and delete keys automatically to eliminate manual effort and promote crypto-agility.
One-Click Risk Remediation: Instantly delete or rotate suspicious, shared, orphaned, or weak keys with single-click remediation to contain security threats and enforce security policies.
Automated Workflows: Leverage custom or out-of-the-box workflows to streamline complex rotations and deletions that align with compliance controls or change windows.
Seamless Integration and Self-Service: Automate SSH key and access onboarding via native integrations with IAM and DevOps tools. Allow users to securely request/generate keys and manage access through a self-service UI, so teams manage SSH access the way they prefer to work.
Automate SSH lifecycle management and secure privileged remote access with AVX ONE SSH
Governance is essential for long-term security. AVX ONE SSH automatically enforces policies, streamlines reporting, and enables access controls to maintain oversight while supporting operational agility.
Zero-Touch Policy Enforcement: Enforce organizational policies for SSH key generation to ensure every key meets standards without manual intervention.
Rotation Policy Management: Define rotation intervals and automate enforcement to maintain a continuous security posture.
Risk Assessment and Compliance: Generate audit-ready reports and maintain detailed logs and trails to demonstrate adherence to regulatory frameworks and security audits.
Granular Access Controls: Apply role-based access control (RBAC) and host grouping to delegate SSH access at scale while retaining centralized oversight and guardrails.
Integrations Built for Your IT Stack
AVX ONE SSH integrates with the existing enterprise systems you’re already using:
Cloud Platforms: Native integration with AWS for seamless key management across hybrid environments.
Identity Systems: Connects with CyberArk and leading PAM solutions to align SSH access with enterprise identity governance.
DevOps Tools: Supports SSH capabilities through APIs, which can be seamlessly integrated with CI/CD pipelines and DevOps tools such as Ansible and Puppet.
ITSM: Connects to ServiceNow, BMC Remedy, and similar platforms to incorporate SSH key requests and approvals into established service management processes.
Flexible Deployment: Choose SaaS for rapid time-to-value or on-premises to meet specific regulatory or security requirements.
Why SSH Lifecycle Management is Critical Now
SSH key sprawl represents a significant and growing security risk that traditional tools and processes cannot address at an enterprise scale. The proliferation of unmanaged keys creates persistent access paths that bypass conventional security controls, while manual management processes can’t keep up with hybrid infrastructure and increased regulatory scrutiny.
To close this gap, organizations need automated discovery to understand their current exposure, policy-driven controls to prevent future sprawl, and integrated workflows that align with existing security operations.
AVX ONE SSH addresses these requirements by transforming SSH lifecycle management from a manual, error-prone process into an automated, policy-driven capability. The result: stronger security posture, lower operational overhead, and faster paths to compliance across environments.
For security teams managing complex, distributed infrastructure, comprehensive SSH lifecycle management is no longer optional—it’s essential for maintaining resilience in today’s threat landscape.
Visit AVX ONE SSH for more information about SSH (Secure Shell) Lifecycle Management
Frequently Asked Questions
Q: Will AVX ONE SSH break access during rotation? A: No. Rotations are staged with preflight checks, trust-mapping, and canary batches, with automatic rollback on validation failure. You can start in read-only discovery, then roll out changes by host group or business unit to avoid disruption. As long as your infrastructure is fully discovered by AppViewX, rotations will not break. However, for any key instance not discovered by AppViewX, rotations may cause disruption.
Q: Is discovery agentless or agent-based? A: Agentless by default. AVX ONE SSH enumerates keys and trust relationships via credentialed connections and integrations (e.g., config management/CMDB). For constrained zones, lightweight connectors are supported.
Q: Do you support SSH certificates (OpenSSH CA) and migrations from keys? A: Yes. AVX ONE SSH manages both traditional keys and OpenSSH certificates, enabling policy-issued, short-lived certs. Many teams use it to phase out long-lived keys and reduce standing access.
Q: How is this different from PAM or a secrets manager (e.g., CyberArk, Vault)? A: PAM governs privileged sessions; secrets managers store/broker secrets. AVX ONE SSH governs the lifecycle of SSH identities (keys & certs): discovery, mapping, rotation, and policy enforcement—while integrating with PAM/IAM/secrets tools.
Q: Can we enforce policy (algorithms, lifetimes, rotation) and prove compliance? A: Yes. Define cryptographic and rotation policies; AVX ONE SSH enforces them automatically and produces audit-ready reports and trails (with RBAC and host grouping) to demonstrate control to regulators and auditors.
See AVX ONE SSH in Action
If you don’t know how many SSH keys you have—or who can access them—you already have a problem. If you’re ready to take control, we can help. Get the full breakdown of the solution, integrations, and deployment options in the AVX ONE SSH datasheet, or book a tailored demo to see it in action.
Gartner® publishes two complementary reports on Service Orchestration and Automation Platforms (SOAPs): the Magic Quadrant™ for SOAP and the Critical Capabilities for SOAP. The Magic Quadrant™ evaluates vendors at the organizational level, scoring their Ability to Execute and Completeness of Vision. In my view, the companion Critical Capabilities report takes the analysis deeper, focusing on the features and capabilities of the products themselves and mapping them to five key Use Cases.
Together, the two reports give a comprehensive view of the SOAP market landscape, but they remain market-level research, not an assessment of your specific business priorities.
Here, we offer a practical framework for how to translate Gartner’s approach into your own scorecard to evaluate SOAP platforms against your organization’s needs and goals.
Why capability-based evaluation matters
The Magic Quadrant™ is invaluable for seeing which vendors are positioned strongly in the market. It shows who’s executing effectively today and who has the vision and roadmap to meet tomorrow’s demands. But it’s not a detailed interrogation of product features or a guarantee of fit for your particular requirements.
That’s why the Gartner Critical Capabilities companion report is so useful. It zooms in on differentiators — why the SOAP software providers were recognized in particular areas. It asks: How well does this platform execute real-world tasks? How usable is it? What outcomes does it enable?
In the report, Gartner recommends, “When selecting a SOAP vendor, conduct thorough due diligence to understand their specific strengths in innovation, integration and responsiveness to emerging trends, rather than assuming parity in a mature market.”
Inspired by this approach, we’ve built a scorecard you can use to evaluate vendors for your particular purposes, for both functionality and fit, based on the five SOAP Use Cases.
Key capability domains to score
Each domain aligns with a Use Case from the Gartner report. Below, you’ll find:
What the domain measures
Traits to look for
A 1–5 scoring rubric
Operational resilience and IT workload execution
Inspired by the IT Workload Automation Use Case
Can the platform orchestrate and safeguard large volumes of complex, time-sensitive IT workloads?
What to evaluate:
SLA monitoring and escalation dashboards
Automated failover, retry and recovery mechanisms
Volume throughput and performance under stress
System auditability and job history tracking
How to score:
1
Minimal support; manual monitoring and recovery; no remote job monitoring; unreliable performance
2
Basic monitoring dashboards; manual recovery with some remote job monitoring
3
Real-time monitoring tools and alerts; basic recovery options; moderate reliability
4
SLA monitoring aligned with business requirements; intelligent recovery based on thresholds; strong dependency and decision-making features
5
Full observability features for monitoring and problem management with system and job performance; automated rollback/recovery; extensive dependency management and resilient job execution; high SLA integrity
Hybrid orchestration and workflow flexibility
Inspired by the IT Workflow Orchestration Use Case
How well does the platform support both business and technical workflows across hybrid environments (on-prem, multi- cloud, SaaS)?
What to evaluate:
Breadth of pre-built integrations across legacy and modern systems
Ease of orchestration across teams and technologies (e.g., low-code)
Flexibility to design, trigger and adapt complex workflows
Support for both technical and non-technical users
How to score:
1
Limited integrations; code-heavy; inflexible for cross-system workflows
2
Some inflexible connectors and code-heavy for customization; no low-code; moderate flexibility
3
Manual install for connectors; no library; limited reusability
4
Moderate connector library; community-supported connectors; some low-code options
5
Broad integration library; powerful no-code connector customization and reusable templates; non-technical user support
Data movement and pipeline governance
Inspired by the Data Orchestration Use Case
Can the platform reliably orchestrate large-scale, rule-based data flows across warehouses, lakes and BI systems?
What to evaluate:
Availability of connectors for major data platforms (e.g., Snowflake, SAP Datasphere)
Orchestration of rule-based, event-driven data flows
SLA tracking for data jobs and throughput performance
Guardrails like validations, retries and logging
How to score:
1
Integrated with legacy data management solutions and databases; manual or scripted data transfers; low throughput; poor visibility
2
Core data management with very limited third-party integrations; some file management capabilities
3
Basic data management integrations; minimal guardrails; requires customization for downstream and upstream dependency management
4
Data pipeline (SaaS, iPaaS and MF) integrations; downstream dependency management and upstream management for reporting and analytics
5
High throughput; supports dynamic event-based orchestration; data governance; proactive SLA monitoring
Can non-technical users safely create, edit and trigger automations with the right controls?
What to evaluate:
Guided self-service tools for workflow design and execution
Guardrails and governance features (e.g., approval workflows, role-based access)
Training resources and onboarding ease
Audit logs and rollback capabilities for business-created workflows
How to score:
1
Designed only for developers/IT; no guardrails
2
Business users can get scheduled reports via email for the success or failure of reports
3
Business users can consume information in the UI about workflows but cannot influence them
4
Basic human-in-the-loop capabilities — business users can input simply into workflows to manage certain stages; some support for forms or reports in the UI
5
Full customization of user experience, dashboards, forms and interfaces for visibility and management of workflows, safety checks and governance policies
DevOps readiness and automation agility
Inspired by the DevOps Automation Use Case
Does the platform integrate with DevOps toolchains and support agile release cycles?
What to evaluate:
Native plugin availability for CI/CD tools
API maturity and extensibility
Support for version control, branching, rollback and parallel pipeline execution
Ability to deploy and manage automation as code
How to score:
1
No DevOps or versioning; manual management of versioning; no way to move workflows between environments or systems for promotion of new workflows and other objects
2
Disconnected environments provide automation developers with ways to manage change, manual export and import
3
Basic support for versioning and change management between environments; rigid and inflexible promotion and versioning
4
Integrated versioning and promotion of new workflows between environments; simple integrations with DevOps ecosystems
5
Comprehensive DevOps ecosystem integrations to automate and deploy new workflows from CI/CD pipeline management tools; low-code options to integrate with new environments; extensive in-product version and deployment control
Constructing your SOAP scorecard
You don’t need a complex spreadsheet to evaluate SOAPs. Just build a simple table:
Capability domain
Score (1-5)
Weight (%)
Weighted score
IT workload execution
4
25
1.0
Workflow flexibility
5
20
1.0
Data orchestration
3
20
0.6
Citizen automation
4
15
0.6
DevOps readiness
2
20
0.4
3.6
Adjust weights based on your priorities. If you’re focused on business agility, you might weigh citizen automation more heavily. If uptime is paramount, prioritize IT workload execution.
This approach doesn’t just tell you which provider offers what you want but the depth to which that capability goes.
Interpreting your results
4.5-5.0: Top-tier platform fit, capabilities with depth
3.5-4.4: Strong candidate, likely meets core needs with some tradeoffs
2.5-3.4: Mid-tier and may require customization or compromise
<2.5: Unlikely to meet enterprise orchestration needs
Practical evaluation prompts
Use these conversation starters with vendors to dig into real-world capabilities.
“Show me how a business user can edit this workflow safely.”
“How many systems can I orchestrate without writing custom code?”
“What happens if a data transfer job fails at 2 AM?”
“Can this platform trigger deployments based on real-time events?”
“How does the SLA dashboard escalate delays or job failures?”
Where Redwood leads — and what that signals for you
Redwood Software ranked #1 in all five Use Cases in the 2025 Gartner Critical Capabilities for SOAP report. We believe that reflects more than just functional breadth and confirms Redwood’s ability to deliver real-world orchestration across IT workloads, business workflows, citizen development, data movement and DevOps. This aligns with our mission to unleash human potential through automation fabric solutions.
Digital Workforce strengthens long-term automation partnership with one of the largest utility companies in the United States.
Digital Workforce Services Plc has secured a new order valued at approximately €2.6 million from a long-standing client in the United States. The new engagement continues a successful multi-year partnership focused on scaling intelligent automation across the client’s operations.
The publicly listed utility company serves over 9 million private, public, and enterprise customers and employs over 28,000 professionals nationwide. Under the new order, Digital Workforce will continue to provide business process analysis and automation development services that support the client’s multi-platform automation strategy, driving results while optimizing technology investments and minimizing licensing costs.
A key focus of the collaboration is leveraging Microsoft Power Platform alongside SS&C Blue Prism and other technologies to identify automation opportunities, streamline operations, and deliver tangible business value. With deep expertise in Microsoft-based automation, Digital Workforce helps clients unlock agility and cost-efficiency, especially in large, federated enterprise environments.
Jussi Vasama, CEO of Digital Workforce, said: “Our collaboration with this client dates back to 2020, and this latest order reflects the trust we’ve built through consistent, high-quality service delivery. Together, we’ve successfully automated over 120 business processes across various functions. Our hybrid delivery model – combining a dedicated U.S. on-site team with global automation experts, ensures rapid implementation and scalable support, all while keeping operational overhead low.”
Digital Workforce’s business process automation services are designed to help enterprises move fast, reduce complexity, and accelerate value creation. Through close collaboration, clients can build automation capabilities internally and realize long-term benefits across their organizations.
For further information, please contact:
Jussi Vasama, CEO, Digital Workforce Services Plc, Tel. +358 50 380 9893
About Digital Workforce Services Plc Digital Workforce Services Plc is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce costs, accelerate digitalization, enhance customer experiences, and strengthen their competitive edge. Over 200 large international organizations rely on the company’s services to drive transformation through automation. Digital Workforce has particular expertise in automating healthcare and social care pathways, advancing long-term condition follow-up, improving patient safety, and enhancing the productivity of healthcare professionals. Founded in 2015, Digital Workforce employs over 200 business automation specialists across the US, UK & Ireland, and Northern and Central Europe. The company is listed on the Nasdaq First North Growth Market Finland.
